Continuous Quality Improvement
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Continuous Quality Improvement
产品生命周期的持续改进阶段从交付产品开始。 从质量的角度来看，在用产品支持主要是在客户管理的范围内执行的。 这包含了咨询，可以在出现质量问题的时候为产品应用和客户提供有效的支持。 |
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Complaint Management
Enables acquisition of all relevant data and costs for external and internal complaints. A fully-integrated action management tool ensures priority-controlled handling by the responsible person within the correct time. Integrated comprehensive evaluation and analysis options optimally support the continuous improvement of quality and productivity. |
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Warranty Management
Enables standardization of warranty processes, better communication between supplier companies and OEMs and greater process transparency. Serves as an integrated platform between the supplier and OEM. Warranty Management Systems provide manufacturers and customers with relevant key figures, evaluations, trends and reports. |
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